{"id":1121,"date":"2019-09-07T16:18:52","date_gmt":"2019-09-07T16:18:52","guid":{"rendered":"http:\/\/blogs.encamina.com\/transformacion-digital\/?p=1121"},"modified":"2020-09-07T16:21:54","modified_gmt":"2020-09-07T16:21:54","slug":"boosting-ikeas-digital-relationships-with-the-help-of-ai","status":"publish","type":"post","link":"https:\/\/blogs.encamina.com\/transformacion-digital\/boosting-ikeas-digital-relationships-with-the-help-of-ai\/","title":{"rendered":"Boosting IKEA&#8217;s digital relationships with the help of AI"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1122\" src=\"http:\/\/blogs.encamina.com\/transformacion-digital\/wp-content\/uploads\/sites\/18\/2020\/09\/Clientes-IKEA.jpg\" alt=\"\" width=\"787\" height=\"549\" srcset=\"https:\/\/encaminablogs.wpenginepowered.com\/transformacion-digital\/wp-content\/uploads\/sites\/18\/2020\/09\/Clientes-IKEA.jpg 787w, https:\/\/encaminablogs.wpenginepowered.com\/transformacion-digital\/wp-content\/uploads\/sites\/18\/2020\/09\/Clientes-IKEA-300x209.jpg 300w, https:\/\/encaminablogs.wpenginepowered.com\/transformacion-digital\/wp-content\/uploads\/sites\/18\/2020\/09\/Clientes-IKEA-768x536.jpg 768w, https:\/\/encaminablogs.wpenginepowered.com\/transformacion-digital\/wp-content\/uploads\/sites\/18\/2020\/09\/Clientes-IKEA-610x426.jpg 610w\" sizes=\"auto, (max-width: 787px) 100vw, 787px\" \/><\/p>\n<p>We always feel super-proud of our projects, but on this occasion, the magnitude of the client and the ambitiousness of the purpose, have made everything more transcendental. ENCAMINA has developed for IKEA an ambitious data science project, based on Microsoft <strong>Azure Databricks<\/strong>, whose goal is to <strong>customize the experience provided to each customer to the maximum.<\/strong><\/p>\n<p><!--more--><\/p>\n<p>In recent years, the need to maintain a digital relationship with customers has multiplied, and IKEA is engaged in a continuous transformation to change the way its products are presented, both within and outside its stores, in line with the demand of its customers.<\/p>\n<p>Its particular scenario demanded an advanced technological solution, focused on <strong>data science<\/strong>, that would provide high flexibility and allow to put the focus on innovation, reduce costs and increase functionalities&#8230; and that&#8217;s where ENCAMINA came into play.<\/p>\n<p>From the start, our proposal was <strong>Azure Databricks<\/strong>, a platform that allowed IKEA to implement its big data component by component, reducing the time required for deployment and facilitating day-to-day management and operation, thanks to the simplicity and integration of Microsoft&#8217;s cloud platform.<\/p>\n<p>The integration process was very fast and has allowed IKEA to accelerate the implementation of actions, while minimizing resource usage and costs.<\/p>\n<p>Several media outlets such as <a href=\"https:\/\/revistabyte.es\/actualidad-it\/ikea-ia-azure-databricks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Byte Magazine CIOSpain<\/a>, <a href=\"https:\/\/www.channelpartner.es\/retail\/casos-exito\/1111399047502\/encamina-personaliza-azure-atencion-al-cliente-de-ikea.1.html\" target=\"_blank\" rel=\"noopener noreferrer\">Channel Partner<\/a>, or <a href=\"https:\/\/news.microsoft.com\/es-es\/2019\/04\/10\/microsoft-impulsa-las-relaciones-digitales-de-ikea-con-ayuda-de-la-inteligencia-artificial\/\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft&#8217;s own news channel<\/a>, have echoed the news \ud83d\ude42<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>We always feel super-proud of our projects, but on this occasion, the magnitude of the client and the ambitiousness of the purpose, have made everything more transcendental. ENCAMINA has developed for IKEA an ambitious data science project, based on Microsoft &hellip; <a href=\"https:\/\/blogs.encamina.com\/transformacion-digital\/boosting-ikeas-digital-relationships-with-the-help-of-ai\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":171,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[],"class_list":["post-1121","post","type-post","status-publish","format-standard","hentry","category-casos-exito"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.2.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Boosting IKEA&#039;s digital relationships with the help of AI | ENCAMINA<\/title>\n<meta name=\"description\" content=\"ENCAMINA has developed for IKEA an ambitious data science project, based on Microsoft Azure Databricks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.encamina.com\/transformacion-digital\/boosting-ikeas-digital-relationships-with-the-help-of-ai\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Boosting IKEA&#039;s digital relationships with the help of AI\" \/>\n<meta property=\"og:description\" content=\"ENCAMINA has developed for IKEA an ambitious data science project, based on Microsoft Azure Databricks.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.encamina.com\/transformacion-digital\/boosting-ikeas-digital-relationships-with-the-help-of-ai\/\" \/>\n<meta property=\"og:site_name\" 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